Hayward Home Appliance Services are authorised local repair agents for Service Force (Electrolux, AEG, Zanussi), Beko, Repaircare, and Domestic and General. Under their direction, local people are referred to us to undertake repairs under warranty. While your warranty agreement is with them, we operate to the high standards that these groups demand. We are also authorised repair agents for Dometic UK – we carry out field repair work to caravan and mobile home refrigerators under Dometic Appliance Network administration. As service repair agents, we are not in position to authorise replacement of appliances, only the parts that have in some way impacted their effectiveness.
In all cases, we require the model number, serial number, product number, and description of the fault being experienced.
Because we are local – we are based in Newton Aycliffe – we offer a direct, responsive service.